General Conditions for the Rental of House I at Jardins de Pêra
a) The “Owner” shall mean the legal owners of the Property.
b) The “Property” shall mean House I, Jardins de Pêra.
c) The “Renter” shall mean the person completing the booking form.
d) The “Management Company” shall mean the organisation retained by the Owner to manage the property development and provide services such as, Meet and Greet and general maintenance.
These terms are valid as from 25th September 2012.
Agreement
1. The contract of hire shall be between the Renter and the Owner and is subject to the following terms and conditions.
2. The Renter is the person who makes the booking and will be responsible for ensuring that the conditions of rental are adhered to.
Booking
3. A deposit of 30% of the rental or full rental is required with the booking form plus a separate payment of £100.00 as a damage deposit. (see Damages)
4. If the booking form is submitted eight weeks or less before the commencement of the rental period, then the full rental is required with the booking form.
5. A provisional booking can be accepted at the discretion of the Owner provided that Owner receives the deposit or full rental from the Renter within 14 days.
6. The Owner will confirm the booking on receipt of the booking form and deposit or full rental.
Payments
7. The Renter is liable for the balance of rental in full, which must be paid eight weeks prior to the date of commencement.
8. The Owner reserves the right to constitute cancellation of the rental and forfeiture of the deposit payment if non payment of the balance if not received when they become due. The Owner will have the right to re-rent the property.
9. When the balance of rental is paid, final details of the property will be forwarded by the Owner.
Damages
10. The Renter is liable for a refundable deposit of £100.00 payable at the time of booking as a damage deposit.
11. The damage deposit will be returned to the Renter, in full, within 2 weeks of the end of the rental period, providing no damage occurs during that period.
12. If the cost of damage exceeds £100.00 the Renter will be liable for the excess over £100.00
13. If the booking is cancelled, the damage deposit will be refunded in full to the Renter.
14. Damage includes the cleaning of furnishings if you smoke inside our property.
Cancellation and Alterations
15. Requests for cancellation and alterations must be made by the Renter in writing and either submitted by email.
16. The effective date of cancellation and alterations will be the date it is received by the Owner. The Renter is advised to have an “email read receipt”.
17. If the cancellation date is more than eight weeks prior to the commencement of the rental, only the deposit will be forfeited.
18. If the cancellation date is less than eight weeks prior to the commencement of rental, the full rental charge will be incurred, unless the Owner is able to re-rent the property for the whole of the rental period.
19. In the unlikely event that the Owner cancels a confirmed booking all monies received will be returned and there will be no further liability to or by the Owner. The Renter is advised to take out holiday cancellation insurance cover.
20. The Owner will make every effort to accommodate alterations if deemed reasonable. However alterations may not be accepted less than 4 weeks prior to the commencement of rental.
21. The Renter is advised to take out adequate insurance to cover any costs if cancellation occurs as the Owner does not provide any insurance under the term and conditions of the rental agreement.
Arrivals and Departures
22. Rental commences, unless otherwise notified at 3pm on the day of arrival and terminates at 10am on the day of departure to allow the changeover to commence.
23. The Renter only has the right to occupy the property for the agreed period of rental.
The Owner Rights to Refuse/Terminate
24. The number of people occupying the property must not exceed the number stated in the booking form. The Owner reserves the right to refuse entry or terminate the rental without notice if this condition is not observed. Rental will not be refunded.
25. The Owner reserves the right to refuse to hand over the property to any person the Management Company with reasonable opinion is not suitable to take charge. Rental will not be refunded.
26. The Owner reserves the right to terminate without notice the rental period of the Renter whose behaviour is such that it causes distress, upset, damage, annoyance or danger to the Management Company, the Property or any third party. Rental will not be refunded and in such cases all liability to the Owner shall cease. The Renter and guests will be asked to leave immediately.
Conditions of Rental
27. The Owner operates a strict NO SMOKING policy inside the property. Smoking however is permitted on the terrace and balcony and an ash tray is provided.
28. In the interest of safety and security the Renter must not give the keys to the property to anyone, not defined on the booking form as being in your immediate party.
29. The Renter must ensure all doors and windows are closed properly and electric shutters are down each time the Property is left unattended.
Housekeeping
30. The Renter must check the Property and its contents immediately on arrival and notify the Owner or Management Company of any faults or damaged items.
31. The Renter is expected to leave the Property in the same state of cleanliness, general repair and in the order in which it was found.
32. The Owners reserve the right to make an additional charge if extra cleaning is required if the property is not left in a satisfactory condition.
33. The property will be serviced at least once during a two week rental to replace bathroom towels and light cleaning.
Maintenance
34. The Owner will always try to carry out maintenance whilst the Property is unoccupied; however there maybe occasions where this can not be avoided while the Renter is renting the Property.
35. External Maintenance around the development maybe carried out by the Management Company.
36. The Owner will endeavour to inform the Renter of any major maintenance or works taking place on the development during the period of Rental.
37. The Owner is not liable for any major maintenance or works occurring on the development.
Insurance
38. The Owner has insurance cover for building, contents and public liability. The Owner is not liable for any loss or damage to the Renter’s property, or personal injury or death whilst at the Property.
39. The Renter is advised to ensure they have adequate insurance cover for possessions and health.
Description
39. The Owner will endeavour to ensure accuracy of all information supplied and details of the Property is given in good faith, no warranty is given as to the accuracy and the Owner does not accept responsibility or liability for any loss or damage resulting from the information given or statements made whether orally or in writing.
Complaint
40. If in the unlikely event the Renter for any reason is not satisfied with the Property, the Owner or Management Company must be contacted so that the problem can be rectified immediately.
41. Failure by the Renter to notify of any complaint prior to departure will entitle the Owner to refuse to entertain the complaint.
42. The Owner does not accept liability or be held responsible for any alteration, delay or cancellation caused by war, or threat of war, riot or civil strife, terrorist activity, threatened or actual, natural disaster, fire, sickness, weather conditions. Or acts from local government authorities, airports, port or mechanical or electrical breakdown to the property or anything under the heading of “Act of God”, or any similar events beyond our control. The Renter is advised to check their insurance as they may well cover these events.
